Welcome to DoorClap Home Service. These Terms & Conditions (“Terms”, “Agreement”) govern your access to and use of https://doorclaphomeservice.com/ (the “Website”) and the services provided by DoorClap Home Service (“we”, “us”, “our”). By accessing or using the Website and booking our services, you agree to be bound by these Terms.
1. About Us
DoorClap Home Service is a home‐service provider offering repair and maintenance services for household appliances including geysers, air‑conditioners (AC), washing machines, refrigerators and LED TVs.
If you have any questions about these Terms, please contact us at [your contact email/phone].
2. Scope of Services
We provide on‐site repair and maintenance services for the following categories:
Geyser repair
Air‑conditioner repair
Washing machine repair
Refrigerator repair
LED TV repair
You schedule a booking via the Website (or other channel as communicated by us). We will send a technician to the location you provide, at the agreed time slot, subject to availability and confirmation.
We reserve the right to accept or reject any booking at our sole discretion.
3. Service Booking and Payment Terms
By placing a booking, you represent that you are the owner or lawful occupant of the premises where the repair is to be carried out, or otherwise authorised to request the service.
You agree to provide accurate information about your appliance (brand, model, current issue), your location/address, and access arrangements.
The fee for the service will be communicated to you at the time of booking or upon inspection, as per our pricing schedule.
Payment terms: you must pay as per the payment instructions (online payment, cash, or other method as specified). Until payment is received (or scheduled under agreed terms), we may suspend execution of the service.
If the service requires parts, those parts may incur additional costs. We will inform you of any additional cost before proceeding.
Cancellations: if you cancel after the technician is dispatched, or you fail to provide access, we may charge a cancellation or “no‐show” fee as per our policy.
4. Customer Responsibilities
You must provide safe access to the appliance, a reasonably clean and safe working environment, and necessary power/water connectivity (as applicable).
You must disclose all known issues with the appliance, and any previous repairs or modifications.
You agree not to attempt to repair major components yourself after we begin the service, unless authorised by us.
You agree to follow any safety instructions or advice given by our technician.
5. Limitation of Liability & Warranty
Our services are provided “as is” and “as available”. To the fullest extent permitted by applicable law, we disclaim all warranties, whether express or implied (including any implied warranty of merchantability or fitness for a particular purpose).
While we endeavour to provide quality service, we cannot guarantee that all issues will be resolved, particularly if non‐standard parts, underlying faults, or third‐party defects exist.
Our liability to you for any claim relating to our service, whether in contract, tort or otherwise, is limited to the service fee you paid for the relevant booking.
We are not liable for any indirect, incidental, consequential, punitive or special damages (including lost profits, loss of data, damage to property) even if we have been advised of the possibility of such damages.
If you purchase replacement parts through us, those parts may carry separate manufacturer warranties. Any warranties beyond our control are solely between you and the part manufacturer.
6. Cancellation & Rescheduling
We may cancel or reschedule your booking due to technician unavailability, adverse weather, safety issues, or other unforeseen circumstances. In such cases we will notify you as soon as possible and offer an alternate time slot.
If you need to cancel or reschedule from your side, please inform us at least [X] hours in advance. Failure to do so may incur a cancellation fee.
7. Intellectual Property
All content on the Website (text, graphics, logos, images, software, etc) is our property or licensed to us, and is protected by applicable intellectual property laws. You may access and use the Website for your personal use only. You may not reproduce, distribute, modify, display or create derivative works without our prior written permission.
8. Third‑Party Links and Services
The Website may contain links to third‑party websites, services or resources. We are not responsible for the availability, accuracy or content of such external sites or services. Your use thereof is at your own risk.
9. Changes to Terms
We may revise or update these Terms at any time by posting the amended version on the Website. The “Last updated” date will reflect when the changes took effect. By continuing to use the Website or our services after changes are posted, you agree to the revised Terms.
10. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [State] in [Country]. Any dispute arising out of or in connection with these Terms or the services shall be resolved through negotiation in good faith. If such negotiation fails, you agree that the courts of [State/City] shall have exclusive jurisdiction.
11. Severability
If any provision of these Terms is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
12. Entire Agreement
These Terms, together with our Privacy Policy and any other document expressly referenced herein, constitute the entire agreement between you and us regarding your use of the Website and the services, and supersede all prior agreements, understandings, or communications.
13. Contact Information
If you have any questions, complaints or requests regarding these Terms, please contact us at:
Email: climatecontrolservicesindia@gmail.com
Phone: +91 95791 38127
Address: Narsara Bishanpur Hanumannagar, Bihar 846003 India
